Vegan
Japanese
Organic
Beer/Wine
Take-out
Bakery
Gluten-free
Breakfast

Fully vegan restaurant est. Sept 2024. Serves vegan karagge (fried "chicken"), sushi rolls, kimpa, baked goods and desserts. Franchise location of MERCY Vegan Factory from Osaka. Located on B1F of the Elite Inn Kyoto Station hotel. 10 mins walk from JR Kyoto Station. Open Mon 8:30am-5:00pm, 6:00pm-10:00pm, Wed-Thu 8:30am-5:00pm, 6:00pm-10:00pm, Fri 8:30am-10:00pm, Sat-Sun 8:30am-5:00pm, 6:00pm-10:00pm. Closed Mon, Tue & public holidays. Last order taken at 9:00 pm.


125 Reviews

First Review by rllev

surajvarma

Points +90

Vegan
15 Mar 2025

Good

Ordered via uber eats. Food was good

Updated from previous review on 2025-03-15

Pros: Gimbap, Plant based egg, Kurumafu

MERCYVeganFactory

07 May 2025

Thank you for ordering from us via Uber Eats! We're glad to hear you enjoyed the food. We hope to serve you again soon—whether for delivery or in-store!

FeliT

Points +518

Vegan
12 Mar 2025

Completely vegan, but expensive!

The staff is very nice, the Restaurant easy to find and the food tastes good.

Unfortunately the portions are very small and expensive.
A little slice of cake costs around 990 Yen.

Pros: Completely vegan, Good taste, Nice staff

Cons: Expensive, Small portions

MERCYVeganFactory

07 May 2025

Thank you very much for taking the time to share your feedback. We're truly glad to hear that you enjoyed the taste, our staff’s service, and the ease of access to our restaurant. We also appreciate your honest comments about portion sizes and pricing. As a vegan restaurant committed to quality ingredients and ethical sourcing, pricing can sometimes reflect these values, but we’ll continue to work on providing better balance. We hope to welcome you back in the future!

ChanelleRodeka

Points +737

Vegan
10 Mar 2025

Nice but small portions/expensive

Mixed feeling in this place.
Came first thing on opening at 8.30am as I had a bullet train to get.
The “egg” sandwich was legit so tasty and so much like egg- not the standard tofu n black salt kinda thing, but super delish!
I also got a strawberry sandwich which is filled with like a dairy tasting mock cream. A bit weird but tasty.
I also had a cinnamon n walnut bun which I asked for “to go” (to take on bullet train) which I thought she understood, but then came on a plate, which was fine, no biggie at all, except I was still hungry after the Sammie’s and cinnamon roll was all warm, so ate that too lol.
They only do black coffee I believe? Would’ve loved a soy flat white or latte!

Updated from previous review on 2025-03-10

MERCYVeganFactory

07 May 2025

Thank you so much for your honest and detailed feedback. We're very happy to hear that you enjoyed our vegan "egg" sandwich and strawberry sandwich! We apologize for any misunderstanding with the takeaway request and appreciate your flexibility. Your comment about the coffee is also very helpful—we’ll definitely consider expanding our drink options. We hope to welcome you again whenever you’re back in town!

JoshCable

Points +162

Vegan
09 Mar 2025

Nice but expensive

Firstly, the staff were absolutely lovely - so friendly and perfectly spoken English. Food was very nice (especially the egg sandwich and fried 'chicken') and restaurant was clean and easy to find using the app. The only reason for not giving 5 stars was the price - £50/€60/$65 was a lot for the amount of food we got (2 drinks, 1 set menu, 2 'mains').

MERCYVeganFactory

07 May 2025

Thank you very much for your kind and honest feedback. We're glad to hear that you enjoyed the food—especially the egg sandwich and fried "chicken"—and that our staff made you feel welcome. We understand your thoughts on the pricing and truly appreciate your perspective. Your comments help us continue improving, and we hope to welcome you again in the future!

Our signature vegan "egg" sandwich
Crispy fried kurumafu (seasoned wheat gluten cutlet)

matt.bdnl

Points +40

Vegan
07 Mar 2025

Delicious food!

I had a lovely dinner here after a long day out in Nara. The staff are very friendly and the food was wonderful! I had the set meal which was good value if on the slightly pricy side, but the kurumafu and gimbap were delicious! There was a good amount of food though didn’t feel like it was too much. Would definitely come again next time I’m in town!

MERCYVeganFactory

07 May 2025

Thank you so much for your thoughtful and detailed review! We're very happy to hear that you enjoyed your dinner after a long day in Nara, especially the kurumafu and gimbap. It means a lot to us that you found the set meal to be good value and well-balanced. We truly appreciate your kind words and look forward to welcoming you back next time you're in town!

hdlrodriguez

Points +63

Vegetarian
06 Mar 2025

Sushi course

We each had the sushi course and would recommend.

MERCYVeganFactory

07 May 2025

Thank you very much for trying our sushi course! We're thrilled to hear that you enjoyed it and would recommend it. We truly appreciate your support and hope to see you again soon.

LeThoA

Points +32

Vegan
04 Mar 2025

Delicious vegan restaurant

Super kind and the vegan food is delicious! Highly recommend it!

MERCYVeganFactory

07 May 2025

Thank you for your lovely feedback! We're so happy to hear that you enjoyed both our service and vegan dishes. Your recommendation truly encourages us. We look forward to serving you again soon!

JörnEickholt

Points +202

Vegan
27 Feb 2025

Great menu, nice service

I had the dinner menu and it was delicious. Can highly recommend this place.

MERCYVeganFactory

07 May 2025

Thank you so much for your kind words! We're delighted to hear that you enjoyed our dinner menu. Your recommendation means a lot to us, and we hope to welcome you back again soon.

Sharlice

Points +1137

Vegan
11 Feb 2025

Cozy spot with tasty treats but a few hits and misses!

Everything tastes good, but aside from the egg sandwiches, nothing stood out as exceptional. The place itself is charming, with a lovely and peaceful atmosphere. The small setting adds a cozy touch, and everything looks beautiful. However, it is comparatively expensive for what you get.

Updated from previous review on 2025-02-11

MERCYVeganFactory

24 Feb 2025

Thank you very much for visiting us!
We’re happy to hear that you enjoyed the atmosphere of our restaurant and the egg sandwich.
We also appreciate your valuable feedback. We will take it into consideration to improve and provide a better experience for our customers.
We look forward to welcoming you again!

yungveg17

Points +1623

Vegan
29 Jan 2025

Lovely service and great food

We went to the branch in Osaka last year and neither disappointed. The egg sandwich is definitely a must try! #Veganuary

MERCYVeganFactory

24 Feb 2025

Thank you very much for visiting us!
We’re so happy that you returned after visiting our main store in Osaka last year.
It’s wonderful to hear that you enjoyed both locations.
We truly appreciate your recommendation of the egg sandwich!
We look forward to welcoming you again.

mapogoma

Points +49

Mostly Veg
23 Jan 2025

Good but small portions

Good food, but small portions
Open to suggestions for new dishes

Pros: Taste

Cons: Portion sizes

MERCYVeganFactory

24 Feb 2025

Thank you very much for visiting us!
We’re glad to hear that you enjoyed the taste of our food.
We also appreciate your valuable feedback and will take it into consideration for our menu.
We look forward to serving you again!

ErickaRalf

Points +34

Vegan
21 Jan 2025

Best vegan food in Kyoto

It is healthy and tasty. Very welcoming and friendly place. We ate there 3 times we liked it that much. My favourite was the sweet n sour cauliflower.

Updated from previous review on 2025-01-21

MERCYVeganFactory

24 Feb 2025

Thank you so much for dining with us!
We’re truly happy that you enjoyed your experience and visited us multiple times.
Our staff was also thrilled to see Erickaralf-san return.
It’s an honor to hear that you loved the sweet and sour cauliflower!
We look forward to welcoming you again.

PieraRiccio

Points +27

Vegetarian
19 Jan 2025

Cozy

Nice people, nice place, nice food. I recommend ✨

MERCYVeganFactory

24 Feb 2025

Thank you so much for visiting!
We’re delighted to hear that you enjoyed the atmosphere and our food.
We look forward to welcoming you again!

bullerwins

Points +28

Vegan
18 Jan 2025

Delicious “egg” sandwich

The waitress was super nice and made and effort to speak English very well.
The vegan egg sandwich was delicious #Veganuary

MERCYVeganFactory

24 Feb 2025

Thank you very much for visiting our restaurant.
We truly appreciate your kind words about our staff’s service.
We’re also delighted to hear that you enjoyed the vegan egg sandwich!
We look forward to welcoming you again.

Luckyboi

Points +150

Vegan
09 Jan 2025

A joyous experience

This place was so delicious and the staff was extremely pleasant. The service was impeccable and the pumpkin soup is the most delectable thing I’ve tasted since arriving in Japan. #Veganuary

Pros: Pumpkin Soup, Miso soup, Bipbap

MERCYVeganFactory

24 Feb 2025

Thank you very much for visiting our restaurant.
We are truly delighted that you enjoyed your meal with us.
This season, we are serving pumpkin soup, but in spring and summer, new soups may be introduced. We hope you'll come back and try them!
We also appreciate your kind words about our staff's service.
We look forward to welcoming you again in the future.

ApolloHelios

Points +791

Mostly Veg
06 Jan 2025

Completely vegan, friendly delicious

Four of us had a wonderful meal together at Mercy’s. It is quite close to the main Kyoto station, and when you arrived, you enter going down some stairs into a bright cheerful space where you are welcomed by cheerful staff. There is a translation of the menu into English. Staff were very friendly and even though we arrived late into service were not made to feel rushed.

The choice of food was varied, and we enjoyed a three course meal. We all started with miso soup, moving onto mains of sweet and sour fried cauliflower, chilli kurumafu, and shoujin curry. Our deserts were matcha pudding and walnut and cinnamon roll. If you’d like some theatre go for the butterfly pea tea. If comes out of the pot blue and when you add the slice of lemon turn purple. My son said it mainly tasted of lemon but was great fun! My husband and I both enjoyed our cauliflower main very much, served with a good amount of salad and we ordered a large rice to share with it.

The desserts, the matcha is not too strong a taste, and the caramel sauce on top makes a delicious set ‘milky’ pudding. The cinnamon in the bun was wonderfully strong, with the bun itself not being too sweet, just the icing to give us a touch of sugar.

We had a highly enjoyable evening and would definitely return if we were in Kyoto again. #Veganuary

Updated from previous review on 2025-01-06

Pros: Entirely vegan, Variety of dishes , Friendly staff

MERCYVeganFactory

06 Jan 2025

Thank you so much for sharing your detailed and thoughtful feedback! We're delighted to hear that you and your family enjoyed your dining experience at MERCY. Reading your comments, we truly felt that nothing makes us happier than knowing you had a wonderful time together as a family over a delicious meal in our restaurant.

Your descriptions of the dishes and drinks are truly heartwarming! We're thrilled that the sweet and sour fried cauliflower, chili kurumafu, and shoujin curry were to your liking, along with the desserts like matcha pudding and walnut cinnamon roll. The butterfly pea tea is always a fun experience, and we're glad your son enjoyed the colorful transformation!

We're also happy that the balance of flavors in the desserts met your expectations, and that you found the cinnamon roll to have just the right touch of sweetness. It’s fantastic to hear you had such an enjoyable evening, and we would love to welcome you back if you're ever in Kyoto again. Thank you once again for your kind words! 😊

FlowerAvila

Points +15

Vegetarian
04 Jan 2025

Favorite spot in Kyoto

The food was absolutely delicious! Between my wife and I, we had the bimbap, miso soup, cauliflower, kummage, and tea. The food was very tasty and service was amazing.

MERCYVeganFactory

06 Jan 2025

Thank you so much for your lovely comment! We’re delighted to hear that you enjoyed the food and found everything you ordered to be delicious. Your kind words about our service mean a lot to us and are a great encouragement to our team. We look forward to welcoming you again soon! 😊

Dinch

Points +80

Vegan
02 Jan 2025

Lovely

Very helpful staff. The food and desserts are all very tasty and satisfying.

Pros: Great service, Friendly, Delicious

MERCYVeganFactory

06 Jan 2025

Thank you so much for your kind words! We’re delighted to hear that our staff was helpful and that you enjoyed the food and desserts. Your satisfaction means the world to us, and we look forward to welcoming you again soon! 😊

tiffyday

Points +2209

Vegan
18 Dec 2024

Delicious

Didn't realise this was a chain - we have been to the Osaka store a couple of times! Food is delicious, similar/same menu as Osaka and in a great location. Staff very friendly.

shamington

Points +145

Vegan
28 Nov 2024

Terrific New Vegan Restaurant

My favorite vegan restaurant in Kyoto. I visited 4 times. Sushi rolls are outstanding.

Pros: Tasty food, Great service, Quaint atmosphere near Kyoto Station

MERCYVeganFactory

28 Nov 2024

Thank you so much for your wonderful feedback! We are truly honored to be your favorite vegan restaurant in Kyoto and grateful for your four visits. We're delighted to hear you enjoyed the sushi rolls! We look forward to welcoming you again soon. Next time, please feel free to say hi to our staff—we’d love to connect with you!

Juviajamundo

Points +108

Vegan
20 Nov 2024

Very good food!

The restaurant is cute and the food very good! The waitress was so nice and welcoming. Super recommend!

MERCYVeganFactory

22 Nov 2024

Thank you so much for your kind words! We're delighted to hear that you enjoyed our food and atmosphere. Our team takes pride in providing a warm and welcoming experience for all our guests. We look forward to seeing you again soon! 😊

icantthinkofausername

Points +19

Vegetarian
20 Nov 2024

Delicious vegan eatery

This place is a hidden gem close to Stay Sakura hotel not far from Kyoto station. I was overjoyed to find a vegan restaurant where everything is 'safe' to eat which can be tricky in Japan. It's a simple menu with a few dishes done well. We enjoyed the mock egg sandwiches (indistinguishable from real egg), curry, sushi and vegan chocolate cake, iced coffee and fresh pineapple juice. A little on the pricey side for the portion sizes, but I believe this just reflects the cost of the quality vegan ingredients which may not be as easy to come by in Japan. Our server was lovely and friendly too. I would recommend this place to any vegetarians or vegans staying in the area!

Pros: Friendly staff, Amazing mock egg sandwiches

Cons: A little pricey for portion size

MERCYVeganFactory

21 Nov 2024

Thank you for your thoughtful review and kind recommendation! 🌟 We’re delighted to hear that you found comfort in our dishes and felt "safe" to enjoy vegan food during your stay in Japan—it’s what we aim for! 🌱

It’s wonderful to know you loved the egg sandwiches, curry, sushi, and desserts. We do our best to source high-quality vegan ingredients, and we appreciate your understanding regarding the pricing.

Your feedback about portion sizes is valuable, and we’ll keep it in mind as we strive to improve. Thank you again for your visit, and we hope to see you back for another meal next time you're in Kyoto! 😊✨

MariaSpb

Points +281

Vegan
18 Nov 2024

Delishious Japanese curry

We visited this cafe just arriving in Kyoto, it was lunch time and the lunch menu was available, we tried Japanese curry and rolls with vegetables, as well as soy meat. The rolls were quite simple, miso soup and various small snacks were served with them. I really liked the curry. Credit cards are accepted, the staff is very friendly.

MERCYVeganFactory

21 Nov 2024

Thank you for your kind review! 🌟 We're so happy to hear that you enjoyed our Japanese curry!🍛💛

We’re glad you appreciated the variety of dishes and the friendly service from our staff. Your feedback means a lot to us, and we hope to welcome you back for another meal during your time in Kyoto. 😊🌱

Arobed

Points +708

Vegan
17 Nov 2024

The best vegan egg mayo sandwich

Came here twice for breakfast. The restaurant is downstairs and run by two ladies. They are nice and I can especially recommend the vegan egg mayo sandwich from their breakfast menu!

MERCYVeganFactory

21 Nov 2024

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you enjoyed our vegan egg mayo sandwich so much that you came back for breakfast twice—it’s definitely a favorite on our menu! 🥪💛

It’s also lovely to hear that you appreciated the atmosphere and our team’s hospitality. We hope to welcome you again on your next visit. 😊🌱

denise.mueller5

Points +41

Vegetarian
14 Nov 2024

nice vegan restaurant

very nice and attentive service, we felt very comfortable

Updated from previous review on 2024-11-14

Pros: Service

Cons: Etwas teurer

MERCYVeganFactory

21 Nov 2024

Thank you for your lovely feedback! 🌟 We're so glad you felt comfortable and enjoyed our attentive service. It means a lot to us that you had a pleasant experience.

We look forward to welcoming you back soon for another visit! 🌱😊

Silvav.H.

Points +13

Vegetarian
08 Nov 2024

Fresh and delicious

Everything is super fresh and delicious
The staff is super friendly and thoughtful.
Englisch Menu available.

Highly recommend

MERCYVeganFactory

21 Nov 2024

Thank you so much for your kind words! 🌱 We're delighted to hear that you enjoyed the freshness and flavors of our dishes and that our staff made your experience even better.

We hope to see you again soon for another delicious meal! 😊

SanderGro

Points +49

Mostly Veg
05 Nov 2024

Food was alright

Atmosphere could be a bit nicer

MERCYVeganFactory

21 Nov 2024

Thank you for your honest feedback. We’re glad you gave our food a try, but we’re sorry to hear that it didn’t fully meet your expectations.

We’re always looking for ways to improve both our dishes and the atmosphere to provide the best possible experience. Your input is valuable, and we’ll take it into consideration as we continue to grow.

We hope you’ll visit us again in the future and give us another chance to impress you. 🌱✨




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