- Top Rated Bakery in Kyoto
-
MERCY Vegan Factory - Kyoto Station
-
202Loading...
-
Vegan
Fully vegan restaurant est. Sept 2024. Serves vegan karagge (fried "chicken"), sushi rolls, kimpa, baked goods and desserts. Franchise location of MERCY Vegan Factory from Osaka. Located on B1F of the Elite Inn Kyoto Station hotel. 10 mins walk from JR Kyoto Station. Open Mon 8:30am-5:00pm, 6:00pm-10:00pm, Wed-Thu 8:30am-5:00pm, Wed-Sun 6:00pm-10:00pm, Fri 8:30am-10:00pm, Sat-Sun 8:30am-5:00pm. Closed Mon, Tue & public holidays. Last order taken at 9:00 pm.
-
Shimogyo Ward, Kamayacho 3, Elite Inn Kyoto Station B1F, Kyoto, Japan, 6008239
-
Loading...
-
- Accepts credit cards
-
-
Last update on 21 Jan 2025 by EmmaCebuliak
Update business info -
Added by 欠端みゆき on 13 Sep 2024
-
-
69 Reviews
First Review by rllev
zakkeed
Points +23
Try the sandwiches if you are vegan!! - Edit
Wow! If you are vegan and ever wanted to try the famed egg salad sandwich or strawberry sando at the konbinis in town, THIS is the place to go to!! Everything was fresh and scrumptious. My fiancé, who has tried the konbini sandwiches in the past, declared that this vegan egg salad sandwich is better than the ones in the store. We are bound to return!
Read moreMERCYVeganFactory
Thank you so much for your enthusiastic and heartwarming review! We’re absolutely thrilled to hear that you and your fiancé enjoyed our vegan “egg” sandwich—especially that it stood out even compared to konbini favorites!
Read moreIt means the world to us that you found everything fresh and delicious. We’ll be here to welcome you again anytime!
Guest
carolvegan
Points +4077
Ordered delivery and they forget the cutlery - Edit
Despite this, everything was tasty and was delivered pretty fast. Unfortunately some items weren't available and I had to order the remaining options separately, which caused an increase of the price. Ordered the fried kurumafu, the deep fried cauliflower, 2 melon buns, 2 salty rolls, 2 egg sandwiches and 2 walnut cinnamon rolls. Everything was really delicious!!!
Read moreUpdated from previous review on 2025-04-30
MERCYVeganFactory
Thank you so much for your honest and detailed feedback. We sincerely apologize for the missing cutlery and the inconvenience caused by item unavailability and the need to place multiple orders.
Read moreThat said, we’re truly grateful to hear you enjoyed everything—from the fried kurumafu to the cinnamon rolls. Your kind words mean a lot to us, and we’ll use your feedback to improve our service.
We hope to have the opportunity to serve you even better next time!
Guest
Pakkanen
Points +90
Good gimbap - Edit
The vegan gimbap here was very tasty. My fiancee also loved the "egg" sandwhiches.
Read moreUpdated from previous review on 2025-04-30
MERCYVeganFactory
Thank you so much for your kind feedback! We're happy to hear you enjoyed our vegan gimbap, and it’s wonderful to know your fiancée loved the "egg" sandwiches as well. We truly appreciate your visit and hope to welcome you both again soon!
Read moreGuest
AgnesKalivoda
Points +20
Ammazing - Edit
I've returned here two evenings in a row. Really great food, all vegan, sushi was amazing, and I also tried the sweet cauliflower. Do not skip the desserts!
Read morePros: Sushi, Cinnamon roll
MERCYVeganFactory
Thank you so much for visiting us two nights in a row and for your amazing feedback! We're thrilled to hear you loved the sushi, sweet cauliflower, and desserts. Your kind words mean a lot to us, and we can’t wait to welcome you again next time!
Read moreGuest
XavierDeschard
Points +86
Très bon et sympathiques - Edit
Le lunch set est copieux et permet de goûter leurs différents plats, tout est très bon et les choux fleurs panés tout particulièrement…
Read moreMERCYVeganFactory
Merci beaucoup pour votre gentil commentaire !
Read moreNous sommes ravis que vous ayez apprécié notre lunch set, et que les choux-fleurs panés vous aient particulièrement plu.
C’est un plaisir de savoir que vous avez aimé la variété et les saveurs de nos plats.
Nous espérons vous accueillir de nouveau lors d’une prochaine visite !
Guest
LauraBerjaEnriquez
Points +28
Molt bo i molt amables - Edit
Hem menjat un entrepà de "truita", curry i karaage de dos tipus. Tot boníssim i el personal superamable!!!
Read morePros: Molt bo, Molt amables
MERCYVeganFactory
Moltes gràcies per les vostres amables paraules!
Read moreEns alegra molt saber que vau gaudir de l’entrepà de “truita”, el curri i els dos tipus de karaage.
Ens fa molt feliços que apreciéssiu tant el menjar com l’amabilitat del nostre personal.
Esperem poder donar-vos la benvinguda de nou ben aviat!
Guest
Harpy23
Points +1688
Good options for all times of the day - Edit
I'd been to Mercy in Osaka before so went in with a good idea of what to expect. We ordered Shijou curries and enjoyed them. They were well spiced and had a good amount of vegetables in them. We also got a couple of pieces of fried kurumafau as an addition to the curry. These are good crispy bits of mock meat that are well seasoned and make a nice extra for the curry. We also got some melon pan for pudding, the inner bread is chocolate and the biscuit layer has chocolate chips in there. These were tasty but I personally found the inner bun a bit chewy. It seems like they baked goods are microwaved before being served and that leads to the less than perfect texture. We got iced milk teas to wash it all down and these were perfectly pleasant.
Read moreWe took some melon pan and cinnamon snails for a takeaway breakfast the next day. Everything kept well and tasted good. We went back for breakfast a couple of times as it was very close to our hotel. We got more baked goods and egg sandwiches - they were delicious. It's been a long time since I ate eggs but it felt like a convincing substitute to me. There could have been a little more seasoning to make everything a little better.
Overall, it's good tasty food but nothing has really blown me away, I also don't like that the baked goods get a microwaving to heat them up so I'm going for 4* rather than 5.
The name is a bit misleading too. It's at least a 10 minute walk from the train station. It's also in the basement floor of a hotel and I didn't see any obvious lift entrance for the restaurant so it doesn't look like it's wheelchair accessible.
MERCYVeganFactory
Thank you very much for taking the time to share such a detailed and thoughtful review. We’re glad to hear you enjoyed our Curry, fried kurumafu, and various baked goods, and that you had a pleasant overall experience with our food.
Read moreWe also sincerely appreciate your honest feedback regarding the texture of the melon pan and the use of a microwave for reheating, as well as your comments on the location and accessibility.
We are truly sorry that, due to the structural design of our restaurant, we are currently unable to accommodate guests using wheelchairs. We recognize this as a serious issue and will treat it as an important area for future consideration. Thank you for bringing it to our attention.
It means a lot to us that you’ve visited both our Osaka and Kyoto locations. We hope to welcome you again and provide an even better experience next time.
Guest
vegotanuki
Points +1196
5 stars for the egg sandwich - Edit
Tastes just like a real egg sandwich except you don’t randomly get the ick halfway through eating. Also tried my first melon pan and that was good too!
Read moreUpdated from previous review on 2025-04-12
MERCYVeganFactory
Thank you so much for the 5 stars and your fun review! We're thrilled to hear you enjoyed our vegan “egg” sandwich—it’s great to know it hit the mark without any of the usual "ick." And we’re glad you liked your first melon pan too! Hope to see you again soon!
Read moreGuest
suzemiller1
Points +97
So good! - Edit
We came here for dinner one night while in Kyoto and then came back for to-go food to eat on the way to Tokyo. We ordered a little bit of everything and it was all delicious.
Read moreMERCYVeganFactory
Thank you so much for visiting us not once, but twice during your trip! We're truly happy to hear that you enjoyed everything, both dining in and on the go. It means a lot to us that you chose our food for your journey to Tokyo. We hope to see you again on your next visit to Japan!
Read moreGuest
HaruSpring
Points +57
Lecker - Edit
Sehr freundliche Bedienung.
Read moreKleines Restaurant im UG.
Keine grosse Auswahl, aber für jeden was dabei.
Geschmacklich top!
Pros: Geschmack, Bedienung , Sauber
Cons: Preis
MERCYVeganFactory
Vielen herzlichen Dank für Ihre netten Worte und Ihren Besuch bei uns!
Read moreEs freut uns sehr zu hören, dass Ihnen der Geschmack gefallen hat und Sie unseren freundlichen Service sowie die gemütliche Atmosphäre unseres Lokals im Untergeschoss geschätzt haben.
Auch wenn unsere Speisekarte klein ist, freuen wir uns, dass Sie etwas gefunden haben, das Ihnen geschmeckt hat.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Guest
andrei3000
Points +96
Waited for 40 minutes for my order and it didn’t come - Edit
Ordered set breakfast and only got a bagel and a coffee. Waited for around 40 minutes before realising the waiter didn’t understand my order. Coffee and bagel were average
Read moreMERCYVeganFactory
We sincerely apologize for the delayed response and the unpleasant experience you had at our restaurant.
Read moreIt is truly regrettable that your order was not properly understood and that you were left waiting for such a long time.
We understand how frustrating this must have been and deeply regret not meeting your expectations.
Please know that we take your feedback very seriously and are taking steps to improve our communication and service.
Thank you for bringing this to our attention, and we truly hope you will give us another chance to provide the experience you deserve.
Guest
AnitaDollar
Points +5503
Beautiful basement location - Edit
It's located a bit of a walk from Kyoto station and set under a hostel.
Read moreThe staff and food is super lovely as in the other Mercy locations too!
MERCYVeganFactory
Thank you very much for visiting and for your kind words!
Read moreWe’re truly happy to hear that you enjoyed the cozy basement atmosphere and that you found both the food and our staff just as delightful as at our Osaka main store, MERCY.
We sincerely appreciate your continued support and look forward to welcoming you again soon!
Guest
JamesTee1
Points +42
Egg sandwich!! - Edit
Very easy vegan set menu. We opted for one each plus the egg sandwich (best I've had in 7 years of being vegan!).
Read moreI remember scoffing at egg and cress sandwiches up to 2017 in UK supermarkets - how wrong I was and realising how the simplest of things can sometimes be the best. They've nailed the "egg sandwich". Eat it!
Pros: Food, Service, Price
Cons: Decor a bit basic, Sat next to the door
MERCYVeganFactory
Thank you so much for your enthusiastic and thoughtful review! It truly means a lot to hear that our vegan "egg" sandwich is the best you've had in your 7 years of being vegan. We're so glad it changed your view on how simple food can be incredibly satisfying. Your words made our day—we hope to serve you again soon!
Read moreGuest
gigglygarbanzo
Points +92
All vegan, good vibes - Edit
We had the egg salad sandwich and curry. The curry was delicious and the rice was noticeably good. The egg sandwich was an egg salad sandwich, not hot, but they did a good job with the egg and flavors.
Read moreMERCYVeganFactory
Thank you very much for your thoughtful feedback! We’re so glad to hear you enjoyed the curry and noticed the quality of our rice—we take great care in selecting it. We're also happy the flavors of our vegan “egg” sandwich left a good impression. We hope to welcome you back again soon!
Read moreGuest
g00lumer
Points +108
Very delicious - Edit
We both ordered the lunch plate including chocolate cake. It was very delicious with rich flavors. Definitely recommended. We come without reservation at noon.
Read moreMERCYVeganFactory
Thank you so much for your warm feedback! We’re truly happy to hear that you enjoyed the lunch plate and chocolate cake. It means a lot to us that you appreciated the flavors.
Read moreWe look forward to welcoming you again!
Guest
KATIE H
Points +363
Nice spot, egg sandwich was great - Edit
Went for the strawberry sandwich but they were sold out. Opted for egg sandwich which was simple but perfect.
Read moreWe had gimbap, fried cauliflower and ojs.
All pretty standard, it felt pricey for the Quality and size. However it was nice and the Staff were super friendly.
Pros: Egg sandwich , Fresh oj
Cons: No strawberry sandwich
MERCYVeganFactory
Thank you for your honest feedback and for visiting us! We're really glad you enjoyed the egg sandwich—it’s one of our most loved items. We’re sorry the strawberry sandwich was sold out during your visit. Your comments on the portion and pricing are appreciated and will be taken into consideration. We're happy to hear you still found the experience pleasant and the staff friendly. We hope to welcome you again!
Read moreGuest
NatalieBittner
Points +40
Best Vegan Restaurant i visited in Japan - Edit
Literally perfect, tried many different things and everything was delicious.
Read moreStaff was super friendly.
Updated from previous review on 2025-04-04
Pros: Delicious, Friendly, Many different choices
MERCYVeganFactory
Thank you so much for your amazing review! It’s truly an honor to be called the best vegan restaurant you visited in Japan. We're delighted to hear you enjoyed trying a variety of dishes and felt welcomed by our team. We hope to see you again in the future!
Read moreGuest
tatotherogue
Points +302
So good we forgot to take photos - Edit
After a long day of travelling and trying to find a good place to eat, Mercy was perfect. The food was brilliant, the staff were friendly and everyone made us feel welcome. We were so eager to eat we forgot to take pictures, as we like to when reviewing on here. Just shows how good it looked and it tasted just as good.
Read morePros: Fast service, Friendly staff
MERCYVeganFactory
Thank you so much for this heartwarming review! We're truly honored to hear that MERCY was just what you needed after a long day of traveling. The fact that you were so excited to eat that you forgot to take photos is one of the best compliments we could receive. We’re so glad you felt welcomed and enjoyed the food—hope to see you again someday!
Read moreGuest
TomRajagopalan
Points +624
Amazing food and lovely staff! - Edit
You definitely have to go here if you're in Kyoto or even just nearby, amazing vegan food with such a warm and cosy atmosphere due to the really pleasant staff!
Read moreWill definitely look to get back at some point.
Pros: Amazing food, Lovely staff, To-go options
MERCYVeganFactory
Thank you so much for the wonderful review! We’re truly happy to hear that you enjoyed both the food and the warm atmosphere created by our staff. It means a lot to us that you’d recommend us to others. We’ll be looking forward to welcoming you back anytime you’re near Kyoto!
Read moreGuest
Veganchic26
Points +54
Best Vegan Dinner in Japan - Edit
Superb food and service. We devoured it! Only wish is if they could have more menu options; otherwise it was amazing!!
Read moreMERCYVeganFactory
Thank you so much for calling us the best vegan dinner in Japan—what an honor! We're thrilled you enjoyed both the food and service. We also appreciate your suggestion regarding the menu variety and will keep it in mind as we grow. Looking forward to welcoming you back again!
Read moreGuest
BharathiMani
Points +92
Delicious vegan food - Edit
There is nothing that could go wrong in this restaurant! The staff was very welcoming, attentive and charming.
Read moreThe restaurant is completely vegan. The menu while not extensive ranged from sushi to egg sandwiches to curry! There was something for everyone at the table.
We had a curry which was very yummy and another dish which had rice with veggies, lettuce pkts sea weed paper which was very different and delicious. The miso soup had a nice flavour to it.
The vegan caramel banana cake was delicious too. The presentation was beautiful.
MERCYVeganFactory
Thank you so much for your wonderful and detailed review! We're so happy to hear that you enjoyed everything from the curry to the rice dish with seaweed wraps—and especially that our vegan caramel banana cake left a good impression. Your kind words about our staff and presentation mean the world to us. We’re truly grateful for your visit and hope to welcome you again soon!
Read moreGuest
WilliRaschkowski
Points +27
Best vegan egg sandwich - Edit
Got the egg sandwich, kurumafu, and cinnamon roll. Everything was delicious.
Read moreThe one thing I would suggest you try is the egg sandwich.
Pros: Egg sandwich, Friendly staff
MERCYVeganFactory
Thank you so much for your great feedback! We're thrilled you enjoyed everything—especially our signature vegan "egg" sandwich. It means a lot to hear that you’d recommend it. We hope to serve you again soon!
Read moreGuest
skellington
Points +338
absolutely vegan friendly! - Edit
The service was super friendly. Everyone was helpful. Large selection. I'll be back.
Read moreMERCYVeganFactory
Thank you so much for your kind words! We’re thrilled to know you felt welcomed and enjoyed the variety of our vegan menu. Your support means a lot to us, and we look forward to welcoming you back soon!
Read moreGuest
taiwanesetexan
Points +11495
Superb - Edit
The restaurant is down the stairs from a little hotel next door. That egg sandwich is magical: I can’t believe it’s made with tofu and pumpkin (and most likely black salt). I also enjoyed the fried kurumafu, which had a nice mix of textures. The soup of the day was tomato, which reminded me of minestrone without the beans. Staff is adorable and very friendly to English speakers. Minimum one drink order per person during dinner hours. Milk tea is completely unsweetened, but you can add liquid sweetener to it if you like. They were out of the seasonal fruit sandwich, but I wasn’t too worried about that. Instead, I finished off my filling meal with a chocolate melon bread, which hit the spot. Restrooms and free wifi available.
Read moreMERCYVeganFactory
Thank you so much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed the vegan "egg" sandwich and fried kurumafu. Knowing that you were satisfied with the overall experience is incredibly encouraging for our entire team.
Read moreWe’re sorry we couldn’t offer the seasonal fruit sandwich during your visit, but we’re glad to hear that you enjoyed the Dark Melon Pan instead.
If you’re ever back in Kyoto, we would love to welcome you again!
the Dark Melon Pan⇒our signature chocolate-filled melon bread
Guest
soulgrinder
Points +432
Egg sandwich! - Edit
You must try the egg sandwich here! I'm not usually one for 'fake' animal products but the sandwiches were delicious. They are a popular item in Japan so it was great to be able to try a vegan veraion. The staff told me they make the 'egg' with pumpkin and tofu.
Read moreThe staff are super friendly and welcoming, there are quite a few menu options and everything I had was delicious. If I ever have the chance to visit again, I would!
The location is near Kyoto station so practical if you are travelling via the station.
Pros: Friendly staff, Amazing egg sandwich
MERCYVeganFactory
Thank you very much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed our vegan "egg" sandwich. It’s one of our signature items, so it means a lot to us that you liked it. We also greatly appreciate your kind words about our staff and location. If you’re ever in Kyoto again, we would love to welcome you back!
Read moreGuest
surajvarma
Points +70
Good - Edit
Ordered via uber eats. Food was good
Read moreUpdated from previous review on 2025-03-15
Pros: Gimbap, Plant based egg, Kurumafu
MERCYVeganFactory
Thank you for ordering from us via Uber Eats! We're glad to hear you enjoyed the food. We hope to serve you again soon—whether for delivery or in-store!
Read moreGuest
FeliT
Points +398
Completely vegan, but expensive! - Edit
The staff is very nice, the Restaurant easy to find and the food tastes good.
Read moreUnfortunately the portions are very small and expensive.
A little slice of cake costs around 990 Yen.
Pros: Completely vegan, Good taste, Nice staff
Cons: Expensive, Small portions
MERCYVeganFactory
Thank you very much for taking the time to share your feedback. We're truly glad to hear that you enjoyed the taste, our staff’s service, and the ease of access to our restaurant. We also appreciate your honest comments about portion sizes and pricing. As a vegan restaurant committed to quality ingredients and ethical sourcing, pricing can sometimes reflect these values, but we’ll continue to work on providing better balance. We hope to welcome you back in the future!
Read moreGuest
For Members
Why was my review removed? Guidelines for writing a review View our privacy policyFor Business Owners
Claim this business
See inaccurate information? Submit an update here Link to this page from your site See an unfair review? View full terms & conditionsThis page has been viewed 13603 times.