Vegan
Japanese
Organic
Beer/Wine
Take-out
Bakery
Gluten-free
Breakfast

Fully vegan restaurant est. Sept 2024. Serves vegan karagge (fried "chicken"), sushi rolls, kimpa, baked goods and desserts. Franchise location of MERCY Vegan Factory from Osaka. Located on B1F of the Elite Inn Kyoto Station hotel. 10 mins walk from JR Kyoto Station. Open Mon 8:30am-5:00pm, 6:00pm-10:00pm, Wed-Thu 8:30am-5:00pm, Wed-Sun 6:00pm-10:00pm, Fri 8:30am-10:00pm, Sat-Sun 8:30am-5:00pm. Closed Mon, Tue & public holidays. Last order taken at 9:00 pm.


Venue map for MERCY Vegan Factory - Kyoto Station
© OpenStreetMap contributors

77 Reviews

First Review by rllev

Lelu

Points +914

Vegan
15 Jun 2025

Good breakfast point!

A small but nice café near the station.

There were many options, they also have lunch/dinner at certain times.

Updated from previous review on 2025-06-15

Cons: A bit pricey

polyyyy

Points +45

Vegetarian
13 Jun 2025

good but pricey

the food is good, i liked it, but expensive for the size

piotrk81

Points +24

Vegan
06 Jun 2025

Fantastyczne miejsce !

Przyjazna atmosfera, wyśmienita kuchnia, ciekawe menu. Polecamy z całego serca !

nicole_m

Points +3900

Vegan
02 Jun 2025

Amazing food, small portions

Small restaurant close to Kyoto station. We tried the fried cauliflower, black iced coffee, salt and butter roll, egg sandwich and soup of the day (pumpkin). Everything was delicious, but the portions are very small, especially for the price. Worth visiting for vegan egg sandwiches

Pros: Tasty food, All vegan, Novelty of egg sandwiches

Cons: Small portions , Expensive

Tsukimi

Points +6584

Vegan
17 May 2025

Best egg sandwich

Mercy's sweets are the best!
The savory menu is quite expensive for the amount tho. Also I don't really see a concept here. The menu is very random and I felt there is less available than in Osaka.

Updated from previous review on 2025-05-17

SveGla

Points +259

Vegan
12 May 2025

Super lecker, aber etwas teuer

Versteckt im Keller ist ein kleines Lokal, das die gängigen Artikel der Convenience Stores in vegan anbietet. Wir hatten das Erdbeer-Sahne Sandwich, ein Eiersalat Sandwich und ein Melonen Brot. Die Sachen waren lecker, aber für 23€, war der Preis zu hoch.

AngifromBavaria

Points +25

Vegetarian
12 May 2025

Teuer, viel ausverkauft aber symphatische Bedienung

Leider meiner Meinung nach sehr teuer. Es waren mindestens 3 Nachspeisen und eine Hauptspeise, genau so wie die Limo ausverkauft. Der Schokokuchen war göttlich, aber für 990 Yen zu viel. Wenn man sich für 550 Yen Apfelsaft holt hat man gefühlt nur zwei Schlucke davon.
Immerhin ist das Wasser kostenlos.
Die Bedienung wiederum war mega symphatisch.

Updated from previous review on 2025-05-12

isabella016

Points +35

Vegan
09 May 2025

Amazing vegan versions of Japanese sandwiches

We ordered the fruit and cream sandwich, egg sandwich, and melon pan for our Shinkansen ride and everything was delicious! Will definitely return next time we’re in Kyoto.

zakkeed

Points +44

Vegan
03 May 2025

Try the sandwiches if you are vegan!!

Wow! If you are vegan and ever wanted to try the famed egg salad sandwich or strawberry sando at the konbinis in town, THIS is the place to go to!! Everything was fresh and scrumptious. My fiancé, who has tried the konbini sandwiches in the past, declared that this vegan egg salad sandwich is better than the ones in the store. We are bound to return!

MERCYVeganFactory

07 May 2025

Thank you so much for your enthusiastic and heartwarming review! We’re absolutely thrilled to hear that you and your fiancé enjoyed our vegan “egg” sandwich—especially that it stood out even compared to konbini favorites!
It means the world to us that you found everything fresh and delicious. We’ll be here to welcome you again anytime!

carolvegan

Points +4851

Vegan
30 Apr 2025

Ordered delivery and they forget the cutlery

Despite this, everything was tasty and was delivered pretty fast. Unfortunately some items weren't available and I had to order the remaining options separately, which caused an increase of the price. Ordered the fried kurumafu, the deep fried cauliflower, 2 melon buns, 2 salty rolls, 2 egg sandwiches and 2 walnut cinnamon rolls. Everything was really delicious!!!

Updated from previous review on 2025-04-30

MERCYVeganFactory

07 May 2025

Thank you so much for your honest and detailed feedback. We sincerely apologize for the missing cutlery and the inconvenience caused by item unavailability and the need to place multiple orders.
That said, we’re truly grateful to hear you enjoyed everything—from the fried kurumafu to the cinnamon rolls. Your kind words mean a lot to us, and we’ll use your feedback to improve our service.
We hope to have the opportunity to serve you even better next time!

Pakkanen

Points +122

Mostly Veg
30 Apr 2025

Good gimbap

The vegan gimbap here was very tasty. My fiancee also loved the "egg" sandwhiches.

Updated from previous review on 2025-04-30

MERCYVeganFactory

07 May 2025

Thank you so much for your kind feedback! We're happy to hear you enjoyed our vegan gimbap, and it’s wonderful to know your fiancée loved the "egg" sandwiches as well. We truly appreciate your visit and hope to welcome you both again soon!

AgnesKalivoda

Points +24

Vegan
26 Apr 2025

Ammazing

I've returned here two evenings in a row. Really great food, all vegan, sushi was amazing, and I also tried the sweet cauliflower. Do not skip the desserts!

Pros: Sushi, Cinnamon roll

MERCYVeganFactory

07 May 2025

Thank you so much for visiting us two nights in a row and for your amazing feedback! We're thrilled to hear you loved the sushi, sweet cauliflower, and desserts. Your kind words mean a lot to us, and we can’t wait to welcome you again next time!

XavierDeschard

Points +104

Vegan
26 Apr 2025

Très bon et sympathiques

Le lunch set est copieux et permet de goûter leurs différents plats, tout est très bon et les choux fleurs panés tout particulièrement…

MERCYVeganFactory

07 May 2025

Merci beaucoup pour votre gentil commentaire !
Nous sommes ravis que vous ayez apprécié notre lunch set, et que les choux-fleurs panés vous aient particulièrement plu.
C’est un plaisir de savoir que vous avez aimé la variété et les saveurs de nos plats.
Nous espérons vous accueillir de nouveau lors d’une prochaine visite !

LauraBerjaEnriquez

Points +28

Vegan
25 Apr 2025

Molt bo i molt amables

Hem menjat un entrepà de "truita", curry i karaage de dos tipus. Tot boníssim i el personal superamable!!!

Pros: Molt bo, Molt amables

MERCYVeganFactory

07 May 2025

Moltes gràcies per les vostres amables paraules!
Ens alegra molt saber que vau gaudir de l’entrepà de “truita”, el curri i els dos tipus de karaage.
Ens fa molt feliços que apreciéssiu tant el menjar com l’amabilitat del nostre personal.
Esperem poder donar-vos la benvinguda de nou ben aviat!

Harpy23

Points +1781

Vegan
19 Apr 2025

Good options for all times of the day

I'd been to Mercy in Osaka before so went in with a good idea of what to expect. We ordered Shijou curries and enjoyed them. They were well spiced and had a good amount of vegetables in them. We also got a couple of pieces of fried kurumafau as an addition to the curry. These are good crispy bits of mock meat that are well seasoned and make a nice extra for the curry. We also got some melon pan for pudding, the inner bread is chocolate and the biscuit layer has chocolate chips in there. These were tasty but I personally found the inner bun a bit chewy. It seems like they baked goods are microwaved before being served and that leads to the less than perfect texture. We got iced milk teas to wash it all down and these were perfectly pleasant.

We took some melon pan and cinnamon snails for a takeaway breakfast the next day. Everything kept well and tasted good. We went back for breakfast a couple of times as it was very close to our hotel. We got more baked goods and egg sandwiches - they were delicious. It's been a long time since I ate eggs but it felt like a convincing substitute to me. There could have been a little more seasoning to make everything a little better.

Overall, it's good tasty food but nothing has really blown me away, I also don't like that the baked goods get a microwaving to heat them up so I'm going for 4* rather than 5.

The name is a bit misleading too. It's at least a 10 minute walk from the train station. It's also in the basement floor of a hotel and I didn't see any obvious lift entrance for the restaurant so it doesn't look like it's wheelchair accessible.

MERCYVeganFactory

07 May 2025

Thank you very much for taking the time to share such a detailed and thoughtful review. We’re glad to hear you enjoyed our Curry, fried kurumafu, and various baked goods, and that you had a pleasant overall experience with our food.

We also sincerely appreciate your honest feedback regarding the texture of the melon pan and the use of a microwave for reheating, as well as your comments on the location and accessibility.

We are truly sorry that, due to the structural design of our restaurant, we are currently unable to accommodate guests using wheelchairs. We recognize this as a serious issue and will treat it as an important area for future consideration. Thank you for bringing it to our attention.

It means a lot to us that you’ve visited both our Osaka and Kyoto locations. We hope to welcome you again and provide an even better experience next time.

vegotanuki

Points +1255

Vegan
12 Apr 2025

5 stars for the egg sandwich

Tastes just like a real egg sandwich except you don’t randomly get the ick halfway through eating. Also tried my first melon pan and that was good too!

Updated from previous review on 2025-04-12

MERCYVeganFactory

07 May 2025

Thank you so much for the 5 stars and your fun review! We're thrilled to hear you enjoyed our vegan “egg” sandwich—it’s great to know it hit the mark without any of the usual "ick." And we’re glad you liked your first melon pan too! Hope to see you again soon!

suzemiller1

Points +103

Vegan
12 Apr 2025

So good!

We came here for dinner one night while in Kyoto and then came back for to-go food to eat on the way to Tokyo. We ordered a little bit of everything and it was all delicious.

MERCYVeganFactory

07 May 2025

Thank you so much for visiting us not once, but twice during your trip! We're truly happy to hear that you enjoyed everything, both dining in and on the go. It means a lot to us that you chose our food for your journey to Tokyo. We hope to see you again on your next visit to Japan!

HaruSpring

Points +63

Vegetarian
11 Apr 2025

Lecker

Sehr freundliche Bedienung.
Kleines Restaurant im UG.
Keine grosse Auswahl, aber für jeden was dabei.
Geschmacklich top!

Pros: Geschmack, Bedienung , Sauber

Cons: Preis

MERCYVeganFactory

07 May 2025

Vielen herzlichen Dank für Ihre netten Worte und Ihren Besuch bei uns!
Es freut uns sehr zu hören, dass Ihnen der Geschmack gefallen hat und Sie unseren freundlichen Service sowie die gemütliche Atmosphäre unseres Lokals im Untergeschoss geschätzt haben.
Auch wenn unsere Speisekarte klein ist, freuen wir uns, dass Sie etwas gefunden haben, das Ihnen geschmeckt hat.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

andrei3000

Points +96

Vegan
11 Apr 2025

Waited for 40 minutes for my order and it didn’t come

Ordered set breakfast and only got a bagel and a coffee. Waited for around 40 minutes before realising the waiter didn’t understand my order. Coffee and bagel were average

MERCYVeganFactory

07 May 2025

We sincerely apologize for the delayed response and the unpleasant experience you had at our restaurant.
It is truly regrettable that your order was not properly understood and that you were left waiting for such a long time.
We understand how frustrating this must have been and deeply regret not meeting your expectations.
Please know that we take your feedback very seriously and are taking steps to improve our communication and service.
Thank you for bringing this to our attention, and we truly hope you will give us another chance to provide the experience you deserve.

AnitaDollar

Points +5675

Vegan
10 Apr 2025

Beautiful basement location

It's located a bit of a walk from Kyoto station and set under a hostel.

The staff and food is super lovely as in the other Mercy locations too!

MERCYVeganFactory

07 May 2025

Thank you very much for visiting and for your kind words!
We’re truly happy to hear that you enjoyed the cozy basement atmosphere and that you found both the food and our staff just as delightful as at our Osaka main store, MERCY.
We sincerely appreciate your continued support and look forward to welcoming you again soon!

JamesTee1

Points +42

Vegan
09 Apr 2025

Egg sandwich!!

Very easy vegan set menu. We opted for one each plus the egg sandwich (best I've had in 7 years of being vegan!).

I remember scoffing at egg and cress sandwiches up to 2017 in UK supermarkets - how wrong I was and realising how the simplest of things can sometimes be the best. They've nailed the "egg sandwich". Eat it!

Pros: Food, Service, Price

Cons: Decor a bit basic, Sat next to the door

MERCYVeganFactory

07 May 2025

Thank you so much for your enthusiastic and thoughtful review! It truly means a lot to hear that our vegan "egg" sandwich is the best you've had in your 7 years of being vegan. We're so glad it changed your view on how simple food can be incredibly satisfying. Your words made our day—we hope to serve you again soon!

gigglygarbanzo

Points +100

Vegan
06 Apr 2025

All vegan, good vibes

We had the egg salad sandwich and curry. The curry was delicious and the rice was noticeably good. The egg sandwich was an egg salad sandwich, not hot, but they did a good job with the egg and flavors.

MERCYVeganFactory

07 May 2025

Thank you very much for your thoughtful feedback! We’re so glad to hear you enjoyed the curry and noticed the quality of our rice—we take great care in selecting it. We're also happy the flavors of our vegan “egg” sandwich left a good impression. We hope to welcome you back again soon!

g00lumer

Points +108

Mostly Veg
05 Apr 2025

Very delicious

We both ordered the lunch plate including chocolate cake. It was very delicious with rich flavors. Definitely recommended. We come without reservation at noon.

MERCYVeganFactory

07 May 2025

Thank you so much for your warm feedback! We’re truly happy to hear that you enjoyed the lunch plate and chocolate cake. It means a lot to us that you appreciated the flavors.
We look forward to welcoming you again!

KATIE H

Points +363

Vegan
04 Apr 2025

Nice spot, egg sandwich was great

Went for the strawberry sandwich but they were sold out. Opted for egg sandwich which was simple but perfect.
We had gimbap, fried cauliflower and ojs.
All pretty standard, it felt pricey for the Quality and size. However it was nice and the Staff were super friendly.

Pros: Egg sandwich , Fresh oj

Cons: No strawberry sandwich

MERCYVeganFactory

07 May 2025

Thank you for your honest feedback and for visiting us! We're really glad you enjoyed the egg sandwich—it’s one of our most loved items. We’re sorry the strawberry sandwich was sold out during your visit. Your comments on the portion and pricing are appreciated and will be taken into consideration. We're happy to hear you still found the experience pleasant and the staff friendly. We hope to welcome you again!

NatalieBittner

Points +40

Vegan
04 Apr 2025

Best Vegan Restaurant i visited in Japan

Literally perfect, tried many different things and everything was delicious.
Staff was super friendly.

Updated from previous review on 2025-04-04

Pros: Delicious, Friendly, Many different choices

MERCYVeganFactory

07 May 2025

Thank you so much for your amazing review! It’s truly an honor to be called the best vegan restaurant you visited in Japan. We're delighted to hear you enjoyed trying a variety of dishes and felt welcomed by our team. We hope to see you again in the future!

tatotherogue

Points +302

Vegan
02 Apr 2025

So good we forgot to take photos

After a long day of travelling and trying to find a good place to eat, Mercy was perfect. The food was brilliant, the staff were friendly and everyone made us feel welcome. We were so eager to eat we forgot to take pictures, as we like to when reviewing on here. Just shows how good it looked and it tasted just as good.

Pros: Fast service, Friendly staff

MERCYVeganFactory

07 May 2025

Thank you so much for this heartwarming review! We're truly honored to hear that MERCY was just what you needed after a long day of traveling. The fact that you were so excited to eat that you forgot to take photos is one of the best compliments we could receive. We’re so glad you felt welcomed and enjoyed the food—hope to see you again someday!

TomRajagopalan

Points +624

Vegan
31 Mar 2025

Amazing food and lovely staff!

You definitely have to go here if you're in Kyoto or even just nearby, amazing vegan food with such a warm and cosy atmosphere due to the really pleasant staff!

Will definitely look to get back at some point.

Pros: Amazing food, Lovely staff, To-go options

MERCYVeganFactory

07 May 2025

Thank you so much for the wonderful review! We’re truly happy to hear that you enjoyed both the food and the warm atmosphere created by our staff. It means a lot to us that you’d recommend us to others. We’ll be looking forward to welcoming you back anytime you’re near Kyoto!




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