Vegan-friendly
American
Organic
Fast food
Beer/Wine
Delivery
Take-out
Non-veg
Serves meat, vegan options available. Burger restaurant with burgers, fries, snacks and drinks. Uses airfryers rather than oil. Has an extensive cocktail list. Companion animal friendly. Previously fully vegan but starting serving meat May 2025. Open Mon-Thu 11:30-21:00, Fri-Sat 11:30-22:00, Sun 11:30-21:00. Kitchen closes an hour earlier.
157 Reviews
First Review by joernoooo
DanielVienna
Points +867
Food was cold - Edit
When I got there it was packed. Went to their automated ordering screens and it was really easy and all information is provided, before finishing you enter the 3 digit number of the next sign you will out in your table so that the waiter knows where you are. I accidentally clicked “No thank you “ for the Tip. I usually always give something. I waited almost 20 minutes before receiving my burger. Most groups that had arrived after me received their orders before me. When the waiter brought my burger, she literally dumped it on my table and left. My burger was completely cold. Was it because I forgot to leave a tip?
Read moreMalinaCruz
Dear Daniel,
Read moreThank you very much for your visit. We are sorry to hear that you had a bad experience. Mistakes can happen in a restaurant, and for that, I sincerely apologize. 🙏
We certainly do not differentiate our service based on tips. Once again, I am sorry that you caught us at a weak moment when we did not provide the best service. 💛
We hope you will give us a second chance to show you that we can do better.🌺
Malina
Guest
danielacannot
Points +400
solid with okay fries - Edit
got a tender and fries, thought it was okay. partner LOVED the burger!
Read moreMalinaCruz
Thank you for your visit! 🌺
Read moreGuest
ArneE
Points +285
Very delicious! - Edit
Very tasty and the prices are fair!😄
Read moreMalinaCruz
Thank you Arne! 💛
Read moreGuest
Selina_nsw
Points +3669
Convenient - Edit
I'm a big fan of self service, I always use self check out at supermarkets so it was a positive surprise that they have kiosks to use. Maybe I was a little too silly to use them though because while scrolling through the terminal I accidentally clicked on ingredients the whole time which made me end up with a double patty without me realising. That means my burger was really filling which made me unable to finish my fries but you are also getting a bunch of fries. Unfortunately the fries were really thin, I like bigger ones better but that is just a personal preference. Every dip costs 1,50 to 2 Euro each unfortunately and you won't get a bunch of it. I already was out of my dip after I had finished not even half of my fries. I would recommend more than one dip but who wants to pay 3-5 Euro just for dips?
Read moreI had the Bravocado Burger which I can absolutely recommend.
All in all a good burger restaurant, but it can get pricey really quickly.
MalinaCruz
Thank you for your visit Selina! 🌺
Read moreGuest
Piiyah
Points +24
Leider keine schöne Erfahrung - Edit
Das Essen war okay aber nun leider nicht mehr als das.
Read moreMeine Chilly Cheese Balls schwammen in einer Mayosauce obwohl sie laut Beschreibung mit einer separaten Sauce serviert werden sollten.Auf meine Reklammation bei der nebenbei bemerkt sehr unfreundlichen Bedienung, geschah rein gar nichts, kein Angebot mir die Bällchen zu ersetzen und keine Entschuldigung!!
Das Bestellsystem am Touchscreen ist sehrwohl ganz innovativ aber auch sehr rigide, möchte man spontan überm Essen noch einen Drink oder einen weiteren Snack nachbestellen, so ist man gebeten wieder an den Touchsreen zu gehen und dort eine weitere Bestellung aufzugeben, keine Bedienung am Tisch!
In den Toiletten konnte man sich durch ein defektes Waschbecken die Hände nicht waschen, statt dessen lagen Feuchttücher bereit, die zum Teil im Becken verteilt waren, man konnte nicht mehr unterscheiden ob sie benutzt oder unbenutzt waren, das war schon sehr eklig.
Ich kann nach unserer Erfahrung, das Restaurant leider nicht weiterempfehlen.
Pros: Sehr schönes Restaurant von der Einrichtung her
Cons: unfreundliches Personal
Guest
IrenaMuñozVelasquez
Points +23
Good atmosphere but cold food - Edit
I ordered some fries and they were stone cold, not crunchy at all. The no chicken nuggets were plain.. tasty with mango chilli sauce.
Read moreUpdated from previous review on 2024-05-13
Pros: Very fast, Easy to order
Cons: Cold food
Jacili
Same experience with the fries!
Read moreGuest
Schnapsnessy
Points +149
Kaltes Essen, teuer und unhöfliche Bedienung! - Edit
Wir waren tatsächlich total gespannt auf den Burgerladen und das Konzept.
Read moreLeider fing schon der Start nicht gut an. Als wir der Kellnerin beim Eintreten in das Restaurant mitteilten, dass wir reserviert hätten, verdrehte diese die Augen und führte uns allem Anschein nach zu irgendeinem noch nicht saubergemachten Tisch. Nach dem Namen der Reservierung wurde nicht gefragt. Der Tisch klebte. Leider machte keiner Anstalten diesen zu reinigen. Auch war keine Bedienung in Sicht. Daher reinigten wir den Tisch selbst.
Nachdem wir online am Tisch über den QR-Code bestellt hatten, kam und kam einfach Niemand. Erst nach 40 Minuten wurden uns die Getränke gebracht. Das Essen folgte noch später. Die Pommes und die Burger wurden vollkommen kalt serviert. Auch wurde einer der Burger fehlerhaft serviert. Eine Beschwerde war nicht möglich, da schlicht keine Bedienung in Sicht war bzw. diese sogar den Anschein erweckte, vor einem flüchten zu wollen. Mithin konnte hier kein Gespräch aufgebaut werden. Da man direkt bei der Bestellung online bezahlen musste, konnte auch keine Erstattung oder Ähnliches erfolgen. Dazu ist hinzuzufügen, dass die Speisen relativ hochpreisig sind.
Ich traue mich nicht, dem Laden eine weitere Chance zu geben, wobei die Burger in warm sicher potenziell gehabt hätten.
Cons: Unhöfliche Bedienung, Kaltes Essen
Jacili
Gleiche Erfahrung mit dem kalten Essen! Hulala hat sogar meine Google Rezension darüber entfernen lassen.
Read moreGuest
vgn.twns
Points +184
Best Burgers in town - Edit
Delicious burgers and salads in the oldtown of Düsseldorf / Carlsplatz. We love it 👌🏻
Read moreMalinaCruz
Thank you so much! 😍
Read morevgn.twns
👍🏻
Read moreGuest
kanekimon
Points +36
Amazing Burger - Edit
Very cool concept.
Read moreYou sit down at a Table, scan the QR Code order and directly pay through the Website.
We got our food very fast on a busy saturday.
The chickn patty could be bigger but was very delicious! Also the Chili cheeze Burger was soooo yummy! Superfries are perfectly seasoned 👍
There was a bit too much cholocate Sauce on Top of the Mini donuts but in combination with the softice its actually a blessing in disguise! :DD
Staff was also very friendly and kept the place tidy !:D
MalinaCruz
Thank you for your visit, we really appreciate your feedback! Chocolate sauce is always a blessing!😍🌺
Read moreGuest
KoenOnghena
Points +78
Fast food with a tropical vibe - Edit
The food was fresh and tasty. The service friendly and fast. The place colorful and clean.
Read moreMalinaCruz
Thank you so much for your visit, we are very glad you liked it!🥰🌺
Read moreGuest
catandcupcake
Points +7532
Overrated - avoid and go elsewhere! - Edit
Modern place in a trendy area, the cocktails look fun, but this place is overpriced and overrated! Over €20 for a burger, fries, dip and a beer (though they brought me two beers by accident I think). Fries were cold and hard - I only finished them as I'd paid so much and had planned this as my evening meal, the cheese dip had a skin on it like it had been sitting out. The burger was nothing special. I got the bacon peanut one which didn't seem to have any peanut butter, just a handful of whole peanuts that fell out as I ate it. Beer wasn't very nice, so the free one wasn't a bonus. A shame as would have back if it was better as it was convenient and service was fast. Just don't go! I regret the money and the calories!
Read moreGuest
Scotty-O
Points +274
Taking Vegan fast food up a level - Edit
Super clean, easy ordering system in German and English, dine in or takeout, food was fantastic, not much else to say, kudos 🙌
Read moreMalinaCruz
Thank you sooooo much Scotty! 🥰🙌 we are glad you liked it so much! We hope to see you again 🌺
Read moreGuest
Annukka
Points +378
Amazing vegan food and drinks - Edit
Yummy food (I had The Cesar‘s salad) and drinks (homemade lemonade) - all beautifully presented and with positive vibes (friendly staff) and cool interior design. I will definitely come back!
Read moreMalinaCruz
And we are definitely happy to see you next time! 😍✌️
Read moreGuest
ma1een
Points +351
veganer Burgertraum - Edit
Es ist alles zu 100% vegan, dazu gibt es eine große Auswahl an Gerichten!
Read moreBestellen kann man über die Screens am Eingang oder man scannt den QR-Code am Tisch. Insgesamt eine tolle Alternative zu den gewöhnlichen Fastfood Ketten: Hier ist alles frisch & lecker.
Pros: Essen wird schnell serviert, gutes Preis-Leistungs-Verhältnis, trotz Fastfood hochwertiges Essen
MalinaCruz
Vielen lieben Dank für deinen Besuch und das schöne Feedback! 🌺💛
Read moreGuest
gr1pp
Points +24
Sehr empfehlenswert - Edit
Wir waren spontan hier. Die Burger waren megalecker.
Read moreMalinaCruz
Vielen Dank für euren spontanen Besuch! 🥰🙏
Read moreGuest
EriKon
Points +55
High Class Fast Food Restaurant - Edit
This is a fast food restaurant but one with quality and definitely one I wouldn't be afraid of bringing non-vegan friends to. The burger I had was among the Top 3 Vegan burgers I ever had, the salad was maybe even better. Prizes are reasonable. Only downsides for me: music is quite loud and not to my liking (techno like). And just digital ordering. But nothing that would stop me from coming back or that would lead to anything less than 5 stars.
Read moreUpdated from previous review on 2024-03-01
Pros: Super fast, Delicious
Cons: loud music, digital order only
MalinaCruz
Hey Erikon ✌️ Thank you so much! We appreciate your feedback so much! 🙏
Read moreMaybe we print it and hang it on the wall 😍
We hope to see you again! 🌺
Guest
Bubumann
Points +68
Schnell und lecker - Edit
Der Cheezyburger kam unaufgeregt daher. Das Patty war kross angebraten und sehr lecker. Die Portion Pommes mit der Mayo waren sehr ausreichend und haben auch gut zusammengepasst.
Read morePros: Patty, Schnelligkeit, Angebotsvielfalt
Cons: Sehr laute Musik
MalinaCruz
Vielen Dank Bubumann! 😊🙏🌴
Read moreGuest
miekary_mouse
Points +108
Lecker essen aber unpersönliches Franchise - Edit
Der Salat war sehr lecker und die Limo. Ich fand es zwar süß eingerichtet allerdings sehr unpersönlich. Bestellung über App und Bezahlung über PayPal. Fand ich jetzt nicht so schön.Da bin ich eher altmodisch. #Veganuary
Read morePros: Essen, Einrichtung
Cons: Unpersönlich
MalinaCruz
Danke für deinen Besuch! 🌺
Read moreÜbrigens, wir sind kein Franchise. Es gibt uns genau einmal auf der Welt. ❤️
Guest
moin.f
Points +53
Solide - Edit
Sehr leckere Burger und Getränke. Die Pommes waren allerdings etwas dröge.
Read moreDas Ambiente hat uns leider auch nicht so sehr gefallen. Man sitzt recht dicht am Nachbartisch und es ist ziemlich laut.
Updated from previous review on 2024-01-28
MalinaCruz
Danke für deinen Besuch! 🌺
Read moreGuest
AbigailThylda
Points +16
Best alternative to McD & KFC - Edit
The waitresses and waiters greet you at the restaurant and tell you how to order and what we can order. The food comes quickly. We ordered some fries, cocktails, burgers and grilled corn… which were all delicious. It’s funny how you can’t tell it’s vegan until they tell you. Definitely heading there again soon!!
Read morePros: The drinks.
Cons: I wish there were more spicy options.
MalinaCruz
Thank you so much Abigail! ✌️💛 We hope you visit us again!🌺
Read moreGuest
AhmadAbdulla
Points +16
Culinary Delight in Düsseldorf - Edit
This restaurant in Düsseldorf made our family trip unforgettable. The diverse menu impressed with creative flavor experiences. Despite a minor delay with one dish, the evening was a success overall. We look forward to future visits!
Read morePros: Kreative Speisekarte, Angenehmes Ambiente , Aufmerksames Personal
Cons: Verzögerungen bei den Getränke , Lautstärke, Begrenzte Parkmöglichkeiten
MalinaCruz
Thank you very much! 😊🙏
Read moreGuest
Watsonbest5
Points +11
The best - Edit
Best food, excellent service and a wonderful ambience.Delicious drinks.
Read moreA place where you feel comfortable
Pros: Food, Service, Ambience
MalinaCruz
Thank you Watson! 😊
Read moreGuest
Phillipa
Points +1651
Great addition to the Altstadt - Edit
Been twice now and enjoyed both visits. Today I tried the peanut burger which was okay, but for me it's all about the salads and the sides. The coffee is good and the setting is great and you can feel very comfortable with the relaxed dining vibe. The bill does add up but considering the all vegan menu it's worth it! #Veganuary
Read moreUpdated from previous review on 2024-01-14
Pros: Great choice all vegan, Friendly staff, Fast service
Cons: Bit pricey so not one for every day, E
MalinaCruz
Hey Phillipa, thank you so much for visiting us for the second time! 😊 We are glad you like our vibes and our menu! Hope to see you again! 🌺✌️
Read moreGuest
RebeccaBlowes
Points +367
Amazing vegan food in the heart of Düsseldorf - Edit
This place is the golden utopia of vegan fast food! We shared a burger, salad, fries AND two drinks and desserts because we just couldn’t get enough of their food. The burger was smoky and succulent. The salad was a symphony of fresh flavours. The fries were crispy and deliciously seasoned. Both desserts (choco donuts and salted caramel and popcorn soft serve ice cream) were a heavenly delight!
Read moreOur drinks were refreshing and it was a treat to have such innovative flavours to choose from.
The setting is happy and friendly and fun and so are all the staff. Everyone in the restaurant looked happy and like they were having a great time.
In fact, we loved it all so much that we are going back again tomorrow before we leave Düsseldorf.
Updated from previous review on 2024-01-13
Pros: Fun and happy setting, Gorgeous food, Great staff
Cons: It’s so far away from where I live :)
MalinaCruz
Thank you so much Rebecca! 😊🙏 We are happy to hear that you enjoyed it so much! 🌺 Hope to see again!
Read moreGuest
·X·
Points +25948
Hualala - Edit
Very cute and popular restaurant which seems like it came straight from instagram! 💕 The BBQ burger and the nacho chips with vegan cheese and guacamole were very delicious.
Read moreMalinaCruz
Thank you for the feedback and your visit! 😊🤙🍹🍔
Read moreGuest
Zerozero
Points +57
Ok - Edit
Fries came nearly cold, gave it back, tasted the burger, cold, too. Oh, well... Salad was good, fries tasty, burger okish. Hans im Glück still a class of its own, and more personal atmosphere.
Read moreUpdated from previous review on 2023-12-26
Sebbie
Hans im Glück is a Restaurant which supports exploitation of animals, it does not even deserved to be named in the same sentence as Hulala when rating the latter mentioned. I never had cold food at Hulala and either you were unlucky or you were hiding pretty well so that the staff didn’t find you🤪
Read moreGuest
HenGommans
Points +1338
Fantastic place! - Edit
The place just looks outstanding! Truely laidback/ beach vibes! The food is delicious and there is plenty of choice. #Veganuary
Read morePros: Delicious food, Amazing decoration , Plenty of choice
MalinaCruz
Thank you so much! We hope to welcome you back soon! 😍✌️
Read moreGuest
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