Hi Kerena, Thank you for visiting us and for sharing your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Our place is 100% raw vegan, which means our meals are prepared without using heat above 42°C. This often results in a different texture and temperature than what many guests are used to. It sounds like this wasn’t clearly explained to you during your visit, and we apologize for that. We’re continuously working to improve both our dishes and service. As a gesture of goodwill, we’d love to invite you back for a free meal to give us another chance and hopefully leave you with a better impression. Please don’t hesitate to reach out or stop by — we’d be happy to welcome you again 🌱