Greetings, We respect all opinions as they are personal and do not reflect the views of all our clients. Being vegetarian or vegan should not mean exceeding limits or expecting special treatment beyond that of any other guest. Our menu includes both vegan and vegetarian options. It’s simple — one cannot visit a place expecting the dishes, which have already been costed and designed, to be altered just to please a single individual. We are happy to offer add-ons, which are charged separately. The menu clearly lists the ingredients. You had the opportunity to ask questions, and if your requests were not accepted, you were not obligated to stay. That has nothing to do with the quality of service. Service does not mean saying “yes” to everything a customer wants. We hope one day you can have your own restaurant and manage individual changes for every guest as you see fit. If you are a customer with similar expectations, we kindly suggest visiting the restaurant mentioned by Thomas and Thiago — they are good neighbors and offer excellent options. However, in our case, we are unable to make individual changes for every client. We offer a diverse menu with choices for all types of people.