We are sorry to hear this experience which is unlikely of what we intend to. We always try our best but I think we failed to give you that. We will check with our team and teach them to be more careful because your happiness matter. If you are still on island, please visit again and your next meal will be on us. Regarding delay in food, we have a small team but still we will try to improve. Thank you for coming and taking time to share your experience. On additional note we suggest a better approach to everyone for making a better world. "Appreciate Publicly, Criticise privately". If you talk about your feedback on the spot to the team they can compensate in someway. but if you put it online it damages all the efforts put to make a vegan world as even if we improve this review is going to be there forever.😄