Dear Greyson, Thank you for sharing such thoughtful and detailed feedback! It’s truly rewarding to hear that our pizza brought back the joy of a dish you’ve missed since going vegan. Knowing that it left such a positive impression means so much to us! We greatly appreciate your understanding of the occasional need to take the initiative when connecting with our staff during your visit. Many of our team members have immigrated from Myanmar, and for most, this is their first experience in a customer-facing environment, where developing proactive engagement is a new skill. Coming from backgrounds influenced by more traditional or hierarchical norms, adapting to this dynamic is an essential part of their growth journey. We are committed to supporting them as they build these skills to ensure a warm and welcoming experience for all our guests. Thank you once again for your kind words and patience. We can’t wait to welcome you back again soon! Warm regards, Varee Kanokkhun Owner