Dear Ms./Mr. Landar_Smith, Thank you for choosing La Moi, our plant-based restaurant, as your dining destination. We appreciate you taking the time to visit La Moi and provide us with your valuable feedback. We would like to apologize sincerely for the unpleasant experience that you and your friend had to go through. We acknowledge that we failed to check the bathroom situation immediately after serving, which was our mistake. Our management team is deeply sorry for the inconvenience caused to you, and we assure you that we will take necessary steps to ensure that such incidents do not occur in the future. Thank you for bringing this matter to our attention. We hope to have the opportunity to serve you again and provide you with a better experience. Best regards, La Moi Team.