Thanks for taking the time to review EL PIANO GRANADA. We are pleased you liked the food (although disappointed we do not offer cream). As a wholly vegan eaterie we have no dairy products and as a wholly gluten-free eaterie we make everything on site to avoid cross contamination, all the sauces, the mayos and yes, even the noodles! Soya cream is a highly processed food bought in from factories and we do not have the means to manufacture it on site. It's a shame you did not enjoy your visit. It is true that 8pm is early for dining in Granada (the pianist comes at about 9.30pm!) and you seemed disappointed that the waitress was not as chatty as you would have liked. We do our best to welcome people in many languages and to explain the food and ingredients as well, but when English is not your first language being chatty in it can pose a challenge. Your main concern seems to be the microwave. While you are more than welcome to eat ALL of our food cold, microwaving is nonetheless one of the ways in which food can be served hot in EL PIANO. In Spain, where the utility costs are the highest in Europe microwaves are VERY eco-friendly as power consumption is much less than using any other heating method. But I think you are perhaps believing in the intrinsic badness of microwave technology which has long been understood by some of us to be harmful and health averse. Actually there is considerable research on the topic and it is by no means as cut and dry as we may think. We have opened the subject anew in our EL PIANO MAGAZINE, coming out in September 2013 and invite you to have a look and see what you think when presented with the science. The MAGAZINE is available free in the EL PIANOs and will also be accessible on-line via our website.