1 Filtered Review of The Vegan Caterer

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

Check out the Review Guidelines | Review Removal.

Avatar Atp146

Atp146

Points +294

Vegan
05 May 2023

Bad customer service

The owner was very rude to me during an email conversation and we decided not to go with them for our event. Don’t call customer’s suggestions “not appealing.”

Seeing now that there was a response, the email exchange was very cold. I was already annoyed before they even told me that our suggestions were not appealing due to the way they responded to my previous emails. Owner refused to let us try multiple tasting menus even though we would have been willing to pay the fee. Next time, just apologize and move on.

Updated from previous review on 2023-04-30

Refused to let us try multiple different menus even though we would have been willing to pay the fee at The Vegan Caterer in Portland

Avatar

TheVeganCaterer

13 Nov 2022

We’ve been in business since 2011 and I’ve always answered the emails and never once have I told a potential client their choices were disgusting. Sorry to hear that was your take away,. If anything we always try to help clients build a wedding menu based on our experience that will make for a great event. Please consider how your words might effect local small vegan businesses in the future.

Take care.