Balutschistan Altona

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Balutschistan Altona
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Indian

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Non-veg

Serves meat, vegan options available. Pakistani restaurant offering vegan dishes. Open Mon-Sun 11:30-00:00.

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Bahrenfelder Straße 169, Hamburg, Germany, 22765
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+49-403902229
balutschistanaltona.eatbu.com
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- Outdoor seating
- Last update on 14 Feb 2020 by Guest
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- Added by FrankN.Stein on 14 Feb 2020
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5 Reviews

First Review by FrankN.Stein

VikramKhanna

Points +14

Non Veg

07 Mar 2025

Disappointing Experience at Restaurant Balutschistan Altona - Edit

My visit to Restaurant Balutschistan Altona was extremely unpleasant—not only because of the poor quality of the food but also due to the unprofessional and discriminatory behavior of the staff.

As a Pakistani restaurant, I expected a welcoming atmosphere. Instead, the staff was extremely rude and disrespectful towards Indian guests. Their way of speaking and overall attitude made us feel unwelcome.

The food was equally disappointing. Everything seemed to be pre-cooked and was merely reheated before being served. As a vegetarian, I ordered Palak Paneer but found an unknown piece—possibly eggplant or mushroom—in my dish. When I brought this to the staff’s attention, my concern was completely dismissed. They simply stated that the chef used the same spoon for different dishes in the kitchen, and it may have accidentally ended up in my food. There was no apology, just a casual response. What if it had been meat? This lack of hygiene awareness and indifference is unacceptable.

While I was dining, I also noticed a German customer struggling with the staff. His food was extremely spicy, despite having specifically ordered a mild dish. Instead of offering to replace it or find a solution, the staff refused to accommodate him. His frustration was obvious, yet his complaint was simply ignored.

Overall, the food quality was a nightmare, and the service was highly disappointing. I cannot recommend this restaurant to anyone—especially not to vegetarians or those who value good customer service and respectful treatment.

German
Mein Besuch im Restaurant Balutschistan Altona war äußerst unangenehm – nicht nur wegen der schlechten Qualität des Essens, sondern auch aufgrund des unprofessionellen und diskriminierenden Verhaltens des Personals.

Als pakistanisches Restaurant hätte ich eine gastfreundliche Atmosphäre erwartet. Stattdessen war das Personal extrem unhöflich und respektlos gegenüber indischen Gästen. Ihre Art zu sprechen und ihr Verhalten waren unfreundlich und ließen uns unwillkommen fühlen.

Auch das Essen war eine große Enttäuschung. Alles schien bereits vorgekocht und wurde nur aufgewärmt serviert. Als Vegetarier bestellte ich Palak Paneer, fand aber ein unbekanntes Stück – möglicherweise Aubergine oder Pilz – in meinem Gericht. Als ich dies beim Personal ansprach, wurde meine Beschwerde einfach abgetan. Man erklärte mir lediglich, dass der Koch im Küchenbereich dieselben Löffel für verschiedene Gerichte benutze, wodurch es zu einer versehentlichen Verm

Pros: NO, NO, NO

Cons: Rude Owner toward other nationality, Food Quality, Staff is rude

Christiane_HL

Points +269

Herbivore

29 Sep 2024

A yummy world of spices - Edit

When you enter the cozy restaurant, you immediately enter another world. The staff is friendly and helpful, and they have various vegan or "veganizable" dishes on the menu. The food itself was very tasty. This was not our last visit.