Report a review comment

user picture
B.BETTER

Thank you for your feedback. Just to clarify: we've never claimed to be a “gourmet” restaurant — nor a fast-food spot. Our menu is centered around homemade dishes prepared with organic and local ingredients. Aside from the “nuggets,” “patty,” and “cheddar,” everything is made in-house, including our sauces. Indeed, only three items on the menu include these plant-based meat alternatives: the No-Chicken Tacos, the Better Burger, and the Quesadillas. They’re mainly designed for those who are looking for a familiar taste and texture (flexitarian). We’re not trying to reinvent the wheel — we don’t make these alternatives ourselves because, let’s be honest, it’s hard to beat companies with over 15 years of R&D… especially from our 4m² kitchen. And we’re transparent about it: the brands we use are clearly mentioned on our menu. So while it may not have matched your expectations, we hope our approach — thoughtful, honest, and rooted in quality — is clear. If you were looking for something more exciting, we’d suggest skipping the nuggets next time and going for one of our fully homemade dishes. And finally — if you were expecting high-end French cuisine, yes, the bill would have looked quite different. Our mission is to democratize plant-based food, and to simply "be better" every day. Your comment feels a little bitter — and clearly, this just wasn’t the right place for what you were seeking. Regards, BBetter's Team (not perfect, but at least trying to convince more people to eat better everyday)


Why are you reporting this review comment?