Dear Erika, Thank you for sharing your experience. We're truly sorry to hear that your visit didn't meet your expectations. We apologize for the wait despite your reservation and for the issues you encountered with the starters and dessert. Your feedback about the presentation and quality of the dishes is valuable and we'll address these concerns with our team to ensure improvements. We also regret that our staff appeared stressed and that you felt unable to communicate your concerns during your meal. Providing attentive and welcoming service is very important to us and we'll work on enhancing this aspect. We appreciate your honest feedback and hope to have the opportunity to provide you with a better experience in the future. Warm regards, The 26 Vegan Food Project Team