We’re truly sorry to hear you didn’t enjoy your visit. At the end of the day, we know not every spot will be for everyone — but your review seems more focused on accommodations than the actual food or service. We’re a quick-service vegan restaurant in the heart of Times Square, where pricing reflects both the premium nature of plant-based ingredients and the location. While we don’t offer public restrooms or WiFi — which is standard for many fast-casual spots like ours — we focus on what matters most: fresh, flavorful vegan food served fast and with care. We serve thousands of happy guests, have over 3,000+ 5-star reviews, and rarely receive complaints like this. And while you’re entitled to your opinion, it’s clear this review stems more from frustration over our setup than from any real issue with the food itself. Wishing you all the best and hoping you continue to support vegan businesses — even if we’re not the right fit for you. – The Vegan On The Fly Team