Dear Kpp, Thank you for sharing your experience with us. We sincerely apologize that the service and food did not meet your expectations and that the delays in serving your meals disrupted your evening. This is certainly not the experience we aim to provide, and we regret any inconvenience caused to you and your family. Your feedback regarding service speed, food quality, and communication has been noted, and we will address these concerns with our team to ensure improvements moving forward. We truly appreciate your honest input, as it helps us refine our service and dining experience. Best regards, Katerawee Thepprachum General Manager