Report a review comment

Hello, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience at Hummus Chiang Mai did not meet your expectations, especially after we discussed your dietary preferences. As the owner, I always strive to accommodate all our guests' needs, and I regret that your vegan request wasn’t fully honored during your visit. I will work closely with our kitchen team to ensure that all vegan and vegetarian dishes are clearly differentiated, and that specific requests are better addressed moving forward. I also apologize that you did not enjoy the hummus and the pitta breads. We make our hummus with care and only the best ingredients, so I regret that it didn’t meet your expectations. Taste can be very subjective, and your feedback is valuable as we continuously refine our recipes to ensure they are both delicious and authentic. Regarding the pitta breads, we’ll take your comments on board and aim to improve the texture. In terms of our pricing, I’d like to clarify that our prices reflect the high quality of ingredients we use. Unlike many local Thai restaurants that focus on inexpensive offerings, we source many of our key ingredients from international suppliers to ensure we provide the best possible results for our guests. This includes top-quality produce, grains, and specialty items that make our dishes stand out. While we aim to offer great value, we are aware that our pricing may be higher than some might expect for the area, as we focus on delivering an authentic, high-quality experience. I’m truly sorry that you didn’t find the value for money you were hoping for, and I appreciate your honesty. We’re committed to ensuring every guest has a positive experience, and we’ll continue to work on refining both the flavors and the service. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. If you would like to discuss your experience further, please feel free to reach out directly. Warm regards, Amir Peer Owner, Hummus Chiang Mai