Dear valued guest, Thank you for taking the time to leave your review. We are sorry to hear that your experience did not meet your expectations. At Hveggie, we are dedicated to providing high-quality, plant-based dishes crafted with fresh, sustainable ingredients, and we continuously strive to improve every guest's experience. We do want to clarify that all our dishes are prepared with care, ensuring hygiene and quality are our top priorities. We’re surprised to hear about the specific concerns you mentioned, as they do not reflect the usual feedback we receive from our guests. However, we respect every individual’s taste and preferences. We always encourage guests to share their thoughts directly with our team during their visit so we can address any concerns immediately and ensure a pleasant dining experience. If you would like to provide further details, we are happy to hear from you. Thank you for your feedback, and we hope to have the opportunity to welcome you again in the future. Sincerely, The Hveggie Team