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BuenaClienta
Look, we know from how you replied from your personal Instagram account (then deleted your comments afterward) that you are just upset and lack customer service skills. You need to look into customer service skills. You had bad service and gave customers a bad experience; this is the outcome. Suck it up! Not every person that walks in is going to enjoy the experience, and this is where you decide if you want to be a big baby or man up and take accountability as an owner and do better.