It's hard to beat a full meal, all vegan, all gluten-free, much organic and locally sourced, of a starter, four savoury mains, a dessert and a drink for under 10 euros...and all made on site. I think you mean that the food is not cooked to order because of course it is fresh, made and displayed daily. Not speaking the language can be a drawback when ordering in any establishment...but seeing all the options is usually helpful and the pointy finger generally works well! Your review while not wanting 'to sound harsh' does sound harsh and is not a fair description of what is on offer: amazing food at an incredible price.