Hi PaulL's, thank you for your review and for your patience during your visit. We’re very sorry that it took so long to get your food. We completely understand how frustrating this must have been, and we sincerely apologize for the delay. We’re still a relatively new restaurant, and we are continuously working to improve our service and speed. Your feedback is extremely helpful in this process, and we are taking steps to make sure future visits are smoother and more enjoyable. We’re glad to hear you enjoyed the food, and we hope to welcome you back soon so we can provide a faster and more seamless experience. Warm regards, Team Copper Branch Haarlem